JUSEN - Elevate Your Brand. The Artisan's Choice.
Operating 3 independent factories with 12 production lines for steamers and kitchenware crafts, we employ over 100 staff and achieve an annual output of 800,000+ steamer sets. By integrating machinery with handcrafted techniques, we preserve the essence of traditional bamboo steamers while enhancing precision and meeting personalized customer needs. Guided by a philosophy of tradition and innovation, we are dedicated to inheriting this craft through continuous R&D.
1. Are your bamboo steamers made from natural and food-safe bamboo?
Yes, absolutely. All our steamers are crafted from 100% natural, sustainably sourced Moso bamboo. We use only food-grade, non-toxic materials, ensuring our products are completely safe for cooking.
2. What is the MOQ (Minimum Order Quantity)?
Our standard MOQ is 500 pieces per item. However, we value building long-term partnerships and are open to discussing flexible MOQ options for mixed SKU orders.
3. Can I request a custom logo or private label packaging?
Certainly. As a factory, we specialize in OEM and ODM services. We can hot stamp your logo on the steamer lid and provide fully customized packaging.
4. How do you ensure the quality and durability of your steamers?
Quality is our cornerstone. Our process includes strict material selection, traditional handcrafting, and reinforced stitching. Each steamer undergoes a multi-point inspection before packing.
5. What is the lead time for production and shipping?
For standard orders, the production lead time is 10-15 days. Shipping time depends on the destination and chosen freight method.
6. What is your policy on defective items?
We stand behind our quality. If you receive any items with manufacturing defects, please provide evidence, and we will promptly replace the defective units or offer credit.