1. Are you a factory or a trading company?
We are an OEM/ODM manufacturer with dedicated production facilities specializing in high-quality cookware.
2. Do you have product certificates or factory inspection reports?
Yes, we maintain rigorous quality standards. Our certifications include CE/UE, LFGB, BCTC, and SGS. We also provide comprehensive factory inspection reports upon request.
3. How can I get a sample of your product?
Please provide us with a list of the products of interest and your shipping address to arrange for sample delivery.
4. What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 300 units. For customized OEM projects, the minimum order quantity is 1,000 units.
5. What is your expected delivery time?
Samples typically take 10-15 days. For mass production orders, the delivery timeframe is approximately 30-45 days depending on the specification.
6. Can I customize the logo and packaging?
Yes, we offer full OEM customization services for logos, color preferences, and transport packaging to meet your brand requirements.