Q1: Are you a trading company or a factory?
A1: We are a professional factory dedicated to high-quality kitchen appliances.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: Our standard MOQ is 500 pcs per product, which can be mixed with different power specifications.
Q3: What is the warranty period for your products?
A3: We provide a 1-year guarantee starting from the date of manufacture.
Q4: What are your accepted payment terms?
A4: Our payment terms are T/T (30% deposit, and 70% balance payment before shipment).
Q5: What is your daily production capacity?
A5: We produce 2000-3000pcs per day for standard ranges and 500-1000pcs for high-end ranges, operating two shifts during peak seasons.
Q6: Do you supply spare parts separately?
A6: We normally supply full finished products. Spare parts are available when ordered alongside full product shipments.
