Frequently Asked Questions
QAre the products food safe? Any certificates?
All products are made of Food Grade Material and can pass LFGB, DGCCRF, REACH, ROHS, and relevant industry tests.
QCan you produce products according to buyer's design?
Yes, we are a professional manufacturer with an experienced design team to support both OEM and ODM requirements.
QCan I get a sample before placing an order?
Yes, we support samples for style, color, quality, and material checking. Sample fees and freight charges are negotiable.
QWhat is the lead time for mass production?
The general lead time is about 30-75 working days after receiving the deposit and confirming all artwork, depending on the order quantity.
QDo you have quality control or inspection?
We have internal QC monitoring each step (raw materials to finished goods) and support 3rd party audits or pre-shipment inspections based on AQL standards.
QWhat are your terms of delivery?
We support various trade terms including EXW, FOB, FCA, CIF, CFR, DAP, and DDP for sea, air, railway, or express transportation.
